Data Protection and Privacy Statement
We in WoodlandCover Limited hold the privacy and
protection of your personal information in the highest regard. The EU General Data Protection Regulation
(commonly referred to as GDPR) became effective on 25 May, 2018. GDPR strengthens data protection
regulations and gives you more rights. Protecting your data has always been a priority and GDPR did not
change this. The
following discloses our information gathering and dissemination practices for this website and for our
business. Our Data Protection and Privacy Statement is
designed to assist you in understanding how we collect, use and safeguard the personal information you
provide to us and also to assist you in making informed decisions when using our site. This will be
regularly reviewed against new technologies, business practices, the law and customers
Our Commitment To Data Protection
Your information will be stored and processed on
our computers and on suitable back-up devices in Ireland and wherever we may place backup data using cloud
services. We also hold paper records in our office at Merchants Dock, Galway, relating to our business
relationships. The laws on holding personal data are strict and we ensure compliance with GDPR and other regulatory
provisions. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of
information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and
secure any information we
collect. We subscribe to the eight
principles of Data Protection as proscribed by the Data Protection Commissioner (Ireland).
1: Obtain and process information lawfully,
fairly and transparently.
2: Collect and keep
it only for one or more specified, explicit and lawful purposes and use it only in ways compatible with those
3: Ensure it is adequate, relevant and limited to
what is necessary for the purpose it is processed.
4: Keep it accurate and up to date and erase or
rectify any inaccurate data without delay.
5. If the data is kept in a way that allows
identification of who it is about, retain it for no longer than is
6. Ensure that data is held securely, by
appropriate physical, technical and company security
7. Be able to demonstrate compliance
with these principles and
8. Respond to requests by individuals who wish to
exercise their data protection rights such as the right to access to his/her personal data.
What Information Do We Collect?
When you visit this web site you may provide us
with two types of information: personal information you knowingly choose to disclose that is collected on an
individual basis and Web site use information collected on an aggregate basis as you and others browse our Web
site. When you contact us by phone, post or
e-mail or at our office we will retain sufficient information to identify or contact you. If you
request insurance cover we will normally provide you with a proposal form on which you will provide us with data on
your forest or forests. This form and any maps will be retained for as long as we are providing a service to
you and for a period thereafter where we need to so as for instance to provide you with information on previous
services. Generally we will hold data for up to six years after termination of the relationship. If initial
contact does not lead to a business relationship with you we will retain your data for at least two years so as to
have it available should you contact us again; you may, of course, request that we do not retain your
Information You Choose to Provide:
If you apply for insurance cover or a
quotation you will provide us with some personal information including name, address and other contact details
and information relevant to providing the service.
If you register for
any of our services or newsletters you will provide us with some personal information.
Credit Card and Bank Information
We do not store Credit or Debit card
data. If we offer, and you choose to pay us by services such as PayPal or AuthiPay or
similar we may temporarily record such details as are necessary so as to provide the service and receive
authorisation. Such data will be securely disposed after satisfactory completion of the transaction.
We may receive and record your current bank account
details with a view to providing refunds, claims settlement or direct debit payment facilities.
If you choose to correspond with us through email,
we may retain the content of your email messages and/or print-outs of same together with your email address and our
responses. We provide the same protections for electronic communications as for information received
by post, fax, telephone or in person.
2. Web Site Use
Similar to other commercial Web sites, our Web
site utilises a standard technology called "cookies" (see below, "What Are Cookies?") and web server log files to
collect information about how our Web site is used. Information gathered through cookies and Web server logs may
include the date and time of visits, the pages viewed, time spent here, and the Web sites visited just before and
just after our Web site.
How Do We Use the
Information That You Provide to Us?
Broadly speaking, we use personal information for
the purposes of administering our business activities, providing the services you requested, to process your
payment, to monitor the use of the service, our marketing and promotional efforts and improve our content and
service offerings, and customise our site's content, layout, services and for other lawful purposes. These uses
improve our site and better tailor it to meet your needs. Furthermore, such information may be shared with others on an
aggregate basis. Personally identifiable information or business information will not be shared with parties except
as required by the service (e.g. to insurers or their agents) or by law. We may use the information we collect to notify you about
important changes to our website, new services, and any information we think you will find valuable. You may notify
us at any time if you do not wish to receive these by writing to or emailing us.
A cookie is a very small text document, which
often includes an anonymous unique identifier. When you visit a Web site, that site's computer asks your computer
for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site
can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your
browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by
other sites. Browsers are usually set to accept cookies. However, if you would prefer not to receive cookies, you
it is possible that some areas of our site will not function as effectively when viewed by the users. A cookie
cannot retrieve any other data from your hard drive or pass on computer viruses.
How Do We Use
Information We Collect from Cookies?
As you visit and browse our Web site, the site
to log in more than is necessary for security. Cookies, in conjunction with our Web server's log files, allow us to
calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This
helps us gather feedback to constantly improve our Web site and better serve our clients. Cookies do not allow us
to gather any personal information about you and we do not intentionally store any personal information that your
browser provided to us in your cookies.
IP addresses are used by your computer every time
you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify
your computer. IP addresses are automatically collected by our web server as part of demographic and profile data
known as traffic data so that data (such as the Web pages you request) can be sent to you.
We do not share any of the information that
uniquely identifies a subscriber, such as postal or email addresses or other personal details with anyone except to
the extent it is necessary to process transactions or provide services that you have
We never sell, lend or lease any of the information
that uniquely identifies a subscriber.
How Can You Access
and Correct Your Information?
You may request access to all your personally
identifiable information that we collect and maintain in our database and on paper files by writing to
us at the business address.
What About Legally
Compelled Disclosure of Information?
We may disclose information when legally
compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection
of our legal rights. We may also disclose account information when we have reason to believe that disclosing this
information is necessary to identify, contact or bring legal action against someone who may be violating our Terms
of Service or to protect the safety of our users and the Public.
What About Other
Web Sites Linked to Our Web Site?
We are not responsible for the practices employed
by Web sites linked to or from our Web site or the information or content contained therein. Links to other Web
sites are provided solely as pointers to information on topics that may be useful to the users of our Web
If you use a link to go from our Website to
another web site, our Data Protection Policy is no longer in effect. Your browsing and interaction on any
other web site, including web sites, which have a link on our Website, is subject to that web site's own rules and
policies. Please read over those rules and policies before proceeding if you have any concerns.
By contacting us for information or by using
our Web site you consent to our collection and use of your personal information as described in
When we set up a "Subscribe" facility we
will also allow visitors to unsubscribe so that they will not receive future messages. After unsubscribing we
will discontinue sending the particular messages as soon as technically feasible.
Change in Ownership
In the event that the business, or the web site
(or a substantial portion of its assets) is acquired, your information, including paper records, could be
considered part of those assets, and may be part of transferred assets.
We may occasionally update this Data
Protection Policy. We will post any changes here, so be sure to check back periodically.
Last Updated: March 11, 2019